↗ Support

How can we help?

Get help with a project or ask about a Theenk Aeon product. Tell us what you’re experiencing so we can look into it.

Talk to support.

Tell us what happened and which project or product you need help with.

Keep passwords, one-time codes and payment card information out of your request.

01 / FAQs

Common questions.

What does Theenk Aeon do?

We develop software for clients and build original digital products.

Do you build custom software?

Yes. We scope and develop software for clients, including web, mobile and business systems.

Can I ask about CommunityOS?

Yes. CommunityOS is in development. Ask for updates or share feedback through the contact page.

How do I report a technical issue?

Prepare a support email above or write to info@theenkaeon.com with the issue, when it happened and any steps that reproduce it.

How do I discuss an idea?

Use the contact page to describe your challenge, the outcome you want and your timeline.

Before you reach out

Help us understand the issue.

Include the details you have available so our team can follow up with context.

01

Name the project

Tell us which product, website or project your question concerns.

02

Describe what happened

Share the steps you took and what you expected to happen.

03

Include useful context

Mention when the issue occurred and the device or browser you were using.